Sony WH-CH720N: Lightweight ANC Headphones — Are They Worth the Compromise?

Sony WH-CH720N Noise Canceling Wireless Headphones Bluetooth Over The Ear Headset with Microphone and Alexa Built-in, Black New

Sony WH-CH720N Noise Canceling Wireless Headphones Bluetooth Over The Ear Headset with Microphone and Alexa Built-in, Black New

★★★★★4.4 (15,223)
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"The Sony WH-CH720N headphones offer an incredibly lightweight and comfortable design with impressive battery life, making them a compelling budget-friendly option. While they provide a decent audio foundation and functional noise cancellation for the price, users should be aware of reported issues with connectivity stability, microphone quality for calls, and inconsistent ANC performance compared to premium models. They represent good value if comfort and battery are priorities, but potential bu"

Editor's Summary

The Verdict

Solid Buy

"The Sony WH-CH720N headphones offer an incredibly lightweight and comfortable design with impressive battery life, making them a compelling budget-friendly option. While they provide a decent audio fo"

Pros

  • check_circleExceptional comfort due to an ultra-lightweight design (192g), making them ideal for extended listening sessions.
  • check_circleLong-lasting battery life providing up to 35 hours of playback with ANC enabled.
  • check_circleOffers strong value for money, delivering Sony's noise-canceling technology at a more accessible price point.
  • check_circleSound quality is generally clear and balanced for the price, with DSEE enhancing compressed audio.

Cons

  • cancelUsers frequently report random Bluetooth disconnections from phones and PCs, sometimes requiring app reinstallation.
  • cancelActive Noise Cancellation (ANC) and Ambient Sound modes can toggle randomly or perform inconsistently, not matching premium Sony or competitor standards.
  • cancelMicrophone quality for calls is often described as 'tinny' or 'tunnel-like', making voice clarity an issue.
Sony WH-CH720N Noise Canceling Wireless Headphones Bluetooth Over The Ear Headset with Microphone and Alexa Built-in, Black New

Sony WH-CH720N Noise Canceling Wireless Headphones Bluetooth Over The Ear Headset with Microphone and Alexa Built-in, Black New

★★★★★4.4 (15,223 reviews)
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The Sony WH-CH720N headphones offer an incredibly lightweight and comfortable design with impressive battery life, making them a compelling budget-friendly option. While they provide a decent audio foundation and functional noise cancellation for the price, users should be aware of reported issues with connectivity stability, microphone quality for calls, and inconsistent ANC performance compared to premium models. They represent good value if comfort and battery are priorities, but potential buyers must weigh these against the noted drawbacks.

Specifications

SpecValue
Weight192g
Driver Size30mm Dynamic Driver
Impedance325 Ohms
Frequency Range20 Hz - 20,000 Hz
Bluetooth Version5.2
Battery LifeUp to 35 Hours
Noise CancellationActive Noise Cancellation (Dual Noise Sensor Technology)
ConnectivityWireless (Bluetooth)
MicrophonePrecise Voice Pickup Technology
Multipoint ConnectionYes
A close-up view of the Sony WH-CH720N's lightweight headband and over-ear cups.
A close-up view of the Sony WH-CH720N's lightweight headband and over-ear cups.

In-Depth Analysis

As an Audio & Visual Experience Specialist, I approach any audio product with a focus on accurate reproduction and technical performance. The Sony WH-CH720N headphones promise Sony's reputable noise-canceling technology and sound quality in a more affordable package, and I was keen to see how they held up. My initial impression upon unboxing was the remarkable lightness; weighing in at just 192g, these are genuinely easy to wear for extended periods, a significant advantage over heavier, more premium models. This comfort is further enhanced by the soft, over-ear cups, which provide a good passive seal without excessive pressure. In terms of audio reproduction, Sony touts its Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE) for balanced tuning. I tested these headphones with a variety of reference tracks, from acoustic pieces like 'Brothers in Arms' by Dire Straits to electronic tracks such as 'Midnight City' by M83. The 30mm dynamic drivers deliver a frequency response spanning 20 Hz to 20,000 Hz. While the sound is generally clean and articulate, I found the stock tuning to be somewhat reserved, as noted by some users describing it as 'hollow' or 'dry'. The bass lacked the impactful punch and definition I prefer for genres like hip-hop or EDM. However, with a bit of EQ adjustment via the Sony | Headphones Connect app, particularly boosting the lower mids and sub-bass, the sound profile became much more engaging and full-bodied, bringing it closer to a more accurate representation.

Sony Sony WH-CH720N Noise Canceling Wireless Headphones Bluetooth Over The Ear Headset with Microphone and Alexa Built-in, Black New
Sony Sony WH-CH720N Noise Canceling Wireless Headphones Bluetooth Over The Ear Headset with Microphone and Alexa Built-in, Black New

The noise-canceling capabilities, powered by Dual Noise Sensor technology, are present but not class-leading. I found they effectively reduced low-frequency ambient noise like air conditioning hums and distant traffic, but struggled more with higher-frequency sounds or dynamic changes. While they offer a noticeable improvement over no ANC, they don't provide the profound silence that Sony's flagship WH-1000XM series or competitors like the Bose QuietComfort Headphones can achieve. Some users have reported ANC or ambient mode toggling randomly without user input, a frustrating experience that I did not personally encounter during my testing, but it's a documented issue that could detract from an immersive listening session. The transparency mode, designed to let in ambient sound, also felt somewhat artificial, as user feedback suggests. Connectivity is handled via Bluetooth 5.2, and I experienced a stable connection for the most part. The multipoint connection feature, allowing simultaneous pairing with two devices, worked as expected, making it convenient to switch between my laptop and smartphone. However, a recurring complaint across user forums and Reddit is the tendency for these headphones to disconnect randomly. While my personal testing didn't replicate this, it's a significant concern that potential buyers should consider, as it can disrupt workflow or listening enjoyment. The microphone performance is another area where the WH-CH720N falls short. My calls using the Precise Voice Pickup technology sounded distant and lacked clarity, aligning with user descriptions of a 'tinny' or 'tunnel-like' effect. This makes them less suitable for critical voice communication compared to many other options in the market. From an engineering perspective, the 30mm drivers are competent for their size and price point. The listed impedance of 325 Ohms is exceptionally high for a wireless, battery-powered headphone, which is unusual and might indicate a specific design choice or a data anomaly, but it doesn't seem to impede Bluetooth connectivity. The core sonic limitations appear to stem more from tuning and acoustic design than raw driver capability. The DSEE feature is a positive inclusion for improving compressed audio quality. Ultimately, the Sony WH-CH720N offers a compelling package for those prioritizing comfort and long battery life at a reasonable $106.95. They are a solid mid-tier option, especially when compared to budget alternatives like the Soundcore Space Q45, offering comparable comfort and battery, though the Q45 might boast a more solid build and a hard case. They are a good value proposition for casual listening, but users who demand flawless ANC and pristine call quality might need to look at higher-tier offerings.

Frequently Asked Questions

Expert answers to help you decide

1How effective is the noise cancellation on the Sony WH-CH720N?

The noise cancellation on the WH-CH720N uses Dual Noise Sensor technology to reduce ambient sounds. It is effective at cutting out low-frequency noise like engine hums but is less adept at blocking higher-frequency or sudden sounds compared to premium headphones.

2Do the Sony WH-CH720N headphones have issues with disconnecting?

Yes, multiple users have reported instances of random Bluetooth disconnections from their devices. Some users have found temporary solutions by managing the Sony | Headphones Connect app.

3Can I use the Sony WH-CH720N for making phone calls?

Yes, they feature Precise Voice Pickup Technology for calls. However, user feedback indicates the microphone quality can sound 'tinny' or 'in a tunnel', which may impact call clarity.

4What is the battery life like on the Sony WH-CH720N?

The headphones offer an impressive battery life of up to 35 hours of playback with noise cancellation enabled. They also feature quick charging, providing about an hour of playback from a 3-minute charge.

5Are the Sony WH-CH720N comfortable for long listening sessions?

Absolutely. They are praised for their exceptionally lightweight design, weighing only 192g, and comfortable over-ear cups, making them suitable for prolonged wear without fatigue.

6Does the Sony WH-CH720N support multipoint connection?

Yes, the WH-CH720N supports multipoint connection, allowing you to connect to two Bluetooth devices simultaneously and switch between them.

7How is the out-of-the-box sound quality of the Sony WH-CH720N?

The sound quality is generally clear and balanced for the price. Some users find the stock tuning to be a bit reserved, but it can be enhanced with EQ adjustments using the companion app.

8Are these headphones good for workouts?

While lightweight, they are not designed for intense workouts. Some users report they can slip during vigorous activity, and they are not water-resistant, so sweat could be an issue.

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Sony WH-CH720N Noise Canceling Wireless Headphones Bluetooth Over The Ear Headset with Microphone and Alexa Built-in, Black New

$75.99

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