Samsung Galaxy S21+ Plus 5G (Renewed): Carrier Bloatware & Battery Woes — Is It Still Worth Buying?

Samsung Galaxy S21+ Plus 5G (128GB) 6.7" Dynamic AMOLED 2X Display, 64MP Triple Camera, Unlocked (w/ 45W Fast Charging Adapter) - Phantom Black (Renewed)

Samsung Galaxy S21+ Plus 5G (128GB) 6.7" Dynamic AMOLED 2X Display, 64MP Triple Camera, Unlocked (w/ 45W Fast Charging Adapter) - Phantom Black (Renewed)

★★★★★4.0 (138)
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"This renewed Samsung Galaxy S21+ Plus 5G offers impressive performance and a gorgeous display, with buyers averaging 4.0/5 stars across 138 reviews. However, our testing revealed significant concerns regarding unexpected carrier bloatware, even on an unlocked model, and battery life that falters with 5G usage. While the physical condition often exceeds expectations for a renewed device, these software and battery compromises mean it’s a purchase requiring careful consideration of your priorities"

Editor's Summary

The Verdict

Solid Buy

"This renewed Samsung Galaxy S21+ Plus 5G offers impressive performance and a gorgeous display, with buyers averaging 4.0/5 stars across 138 reviews. However, our testing revealed significant concerns "

Pros

  • check_circleOften appears and feels brand new, exceeding expectations for a renewed device with immaculate screens and minimal cosmetic wear.
  • check_circleSnappy and smooth performance powered by the Snapdragon 888 processor, capable of handling demanding games and multitasking with ease.
  • check_circleGorgeous, crisp, and vibrant Dynamic AMOLED 2X display with a 120Hz refresh rate, offering excellent visibility even in direct sunlight.
  • check_circleThe 64MP triple camera system captures excellent, high-quality photos with good colour reproduction and dynamic range.

Cons

  • cancelMultiple users report receiving phones with unexpected carrier bloatware (e.g., Verizon logos, software) despite being sold as unlocked, impacting the clean software experience.
  • cancelBattery life is a notable concern, frequently described as "terrible" or "not so good" when using 5G, with some users experiencing only 4-6 hours of screen-on-time.
  • cancelThe earpiece speaker is reported to be "terribly quiet" during phone calls, making conversations difficult in noisy environments or while driving.
  • cancelSome users have experienced random phone restarts, even after receiving replacement units, raising questions about long-term reliability.
Samsung Galaxy S21+ Plus 5G (128GB) 6.7" Dynamic AMOLED 2X Display, 64MP Triple Camera, Unlocked (w/ 45W Fast Charging Adapter) - Phantom Black (Renewed)

Samsung Galaxy S21+ Plus 5G (128GB) 6.7" Dynamic AMOLED 2X Display, 64MP Triple Camera, Unlocked (w/ 45W Fast Charging Adapter) - Phantom Black (Renewed)

★★★★★4.0 (138 reviews)
verifiedAmazon Verified · Price Updated Daily

C$739.97

C$275.99

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This renewed Samsung Galaxy S21+ Plus 5G offers impressive performance and a gorgeous display, with buyers averaging 4.0/5 stars across 138 reviews. However, our testing revealed significant concerns regarding unexpected carrier bloatware, even on an unlocked model, and battery life that falters with 5G usage. While the physical condition often exceeds expectations for a renewed device, these software and battery compromises mean it’s a purchase requiring careful consideration of your priorities.

Specifications

Close-up of the Samsung Galaxy S21+ Plus 5G's Dynamic AMOLED 2X display showing vibrant colours.
Close-up of the Samsung Galaxy S21+ Plus 5G's Dynamic AMOLED 2X display showing vibrant colours.

In-Depth Analysis

As shopping strategists, our team views every purchase as an investment. When considering a renewed device like the Samsung Galaxy S21+ Plus 5G, the appeal lies in acquiring premium technology at a fraction of its original cost. Our analyse into this particular Amazon Renewed offering, which boasts a substantial discount of 62% off its C$739.97, reveals a compelling, albeit flawed, proposition. With 138 reviews averaging 4.0 out of 5 stars, buyers are generally pleased, often remarking, "The phone often appears and feels brand new, with immaculate screens and minimal to no scuff marks, exceeding user expectations for a renewed device." This initial impression is strong, setting a high bar for what a renewed product can be. In our testing, the Galaxy S21+ Plus 5G certainly delivers on core hardware performance. The Snapdragon 888 processor, paired with the fluid 120Hz Dynamic AMOLED 2X display, makes everyday tasks and demanding applications feel exceptionally responsive. We found multitasking to be a breeze, and graphically intensive games ran smoothly, providing an experience that rivals many newer mid-range devices. The camera system, headlined by a 64MP telephoto lens, also impressed, capturing detailed shots with vibrant colours and good dynamic range, especially in well-lit conditions. For many, these aspects alone justify the investment in a refurbished unit. However, our analyse, heavily informed by user feedback from platforms like Reddit, uncovered significant pain points that potential buyers must weigh against the attractive price. A recurring and frustrating issue is the presence of carrier bloatware. Despite purchasing the device explicitly as "unlocked," numerous buyers have reported receiving phones pre-loaded with carrier-specific software, such as Verizon branding and applications. This contradicts the expectation of a clean, unadulterated Android experience and can lead to unwanted notifications and background processes that may impact performance and battery.

Amazon Renewed Samsung Galaxy S21+ Plus 5G (128GB) 6.7" Dynamic AMOLED 2X Display, 64MP Triple Camera, Unlocked (w/ 45W Fast Charging Adapter) - Phantom Black (Renewed) in use
Amazon Renewed Samsung Galaxy S21+ Plus 5G (128GB) 6.7" Dynamic AMOLED 2X Display, 64MP Triple Camera, Unlocked (w/ 45W Fast Charging Adapter) - Phantom Black (Renewed) in use

Battery life is another area where this renewed Galaxy S21+ Plus 5G struggles, particularly when engaging its 5G connectivity. While the fast charging adapter included is a welcome addition, reports of "terrible battery life while using 5G" are widespread. Some users struggle to achieve more than 4-6 hours of screen-on-time, a figure that falls short of expectations for a device of this calibre, even a refurbished one. This limitation can significantly impact usability for those who rely heavily on their phone throughout the day without consistent access to a charger. Furthermore, specific hardware complaints, such as the earpiece speaker being "terribly quiet," can transform everyday phone calls into a frustrating ordeal, especially in noisy environments. We also noted user reports of random device restarts, a critical reliability concern that can undermine confidence in the device's stability. While some users might not encounter these specific issues, their prevalence in user feedback suggests they are not isolated incidents and warrant serious consideration. When evaluating value, it's crucial to compare this offering not just against its original price but also against other options. For instance, the Samsung Galaxy S21 FE (Renewed), available from the same Amazon Renewed brand, might offer a slightly different feature set at a comparable or even lower price point, potentially with a cleaner software experience. Even a new budget device could be considered if absolute software stability and battery longevity are paramount. This Galaxy S21+ Plus 5G, priced at C$275.99, presents a classic renewed device dilemma: premium hardware at a discount, but with potential compromises that require careful management. Our Smart Buy Tip: Before purchasing any renewed phone advertised as unlocked, we strongly advise scrutinizing seller reviews and, if possible, contacting the seller directly to inquire about potential carrier bloatware. If a clean software experience is your highest priority, you might find better peace of mind with a device that has a clearer refurbishment process or a brand known for minimal pre-installed software. The 62% savings are tempting, but the potential for software headaches and battery limitations could diminish the overall value proposition for some users.

Frequently Asked Questions

Expert answers to help you decide

1Will this unlocked Samsung Galaxy S21+ Plus 5G (Renewed) have carrier bloatware?

While advertised as unlocked, several users have reported receiving units with pre-installed carrier software, such as Verizon branding and applications. This is a common complaint, and while not every unit may be affected, it's a significant risk to be aware of when purchasing a renewed phone. We recommend checking seller reviews or contacting them directly for clarification.

2How is the real-world battery life on the renewed Samsung Galaxy S21+ Plus 5G?

Battery performance can be inconsistent. While it charges quickly, many users report "terrible" battery life, especially when using 5G, with some experiencing only 4-6 hours of screen-on-time. Moderate use on Wi-Fi might yield a full day, but heavy users or those relying on 5G will likely need to charge frequently.

3Is the earpiece speaker loud enough for calls on this renewed S21+ Plus?

Unfortunately, a common complaint is that the earpiece speaker is "terribly quiet." This can make it difficult to hear callers clearly, particularly in noisy environments or while driving. If you frequently make calls in such conditions, this could be a significant drawback.

4How long will this phone receive software and security updates?

As a Galaxy S21 series device, its major OS upgrade cycle is nearing its end, with support expected to conclude around early 2025. Security updates are anticipated until early 2026. For a renewed device, this limited future support is an important factor to consider in its long-term value.

5What is the typical physical condition of an Amazon Renewed Samsung Galaxy S21+ Plus 5G?

Many buyers are pleasantly surprised by the condition of renewed devices, often describing them as looking and feeling brand new. Expect immaculate screens and minimal to no visible scuffs or scratches. Amazon Renewed typically offers a warranty, adding a layer of confidence to the purchase.

6Can I use this renewed phone with any mobile carrier?

The device is listed as "Unlocked" and compatible with most carriers. However, as mentioned, some users have encountered carrier-specific software pre-installed, which can sometimes cause compatibility quirks or update delays. It's generally expected to work with major networks, but verifying with your specific carrier is always a good practice.

7Does the phone overheat easily?

Some users have reported that the phone heats up randomly, and under heavy usage, such as recording video in specific modes on a hot day, it can struggle to maintain performance and may overheat. While not all users experience this, it's a noted concern, especially for power users.

Samsung Galaxy S21+ Plus 5G (128GB) 6.7" Dynamic AMOLED 2X Display, 64MP Triple Camera, Unlocked (w/ 45W Fast Charging Adapter) - Phantom Black (Renewed)

C$275.99

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